Shipping policy
Last Updated: 06/08/2024
Thank you for shopping with Aura Studio. We aim to provide you with the best shipping options, no matter where you live. This Shipping Policy outlines how and when your order will be shipped.
1. Order Processing Time
- Orders are processed within [1-2] business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
Domestic Shipping:
- Standard Shipping: FREE - Delivery in [3-5] business days
5. Shipping Restrictions
We currently ship to the following countries: Pakistan
7. Damages and Issues
If your order arrives damaged or if you receive the wrong item, please contact us immediately at +92 321 4830146 with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
8. Lost or Stolen Packages
Aura Studio is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Aura Studio will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
9. Returns
Please review our Return Policy for detailed information about our return and refund process.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Aura Studio
Email: pk.aurastudio@gmail.com
Phone: 0321 4830146